WalkMe for SAP: Achieving Rapid Platform Adoption and ROI

The Issue: The Adoption Barrier

Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a seamless rollout. But, difficulty, ongoing changes, and no clear support often result in a "Digital Adoption Gap":

• User Confusion: Employees struggle to navigate new SAP interfaces or complete complex transactions, leading to frustration and increased reliance on help desks.


• Workarounds: Users bypass standard SAP processes, which results in inaccurate entries, policy breaches, and wasted time.

here
• Training Attrition: Classroom-based learning is ineffective over time, leaving staff unsupported when they are working.


• Low ROI: The full value of the SAP system is not realised, as most users access only a fraction of its features.

The Solution: Contextual Help with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, closes the usage barrier. It sits on top of your SAP systems to deliver real-time assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every user, regardless of background, can be productive from the outset.